PRIVACY POLICY

Effective as of July 1, 2025

Naomi Calderon Coaching

Cedar Falls, Iowa, USA

Naomi Calderon Coaching (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information through our website, programs, digital products, events, and coaching services.

By using our site or engaging with our services, you agree to the terms of this Privacy Policy.

WHAT WE COLLECT

We may collect personal information you voluntarily provide, including but not limited to:

Your name, email address, phone number, and billing information

Any information submitted when signing up for programs, coaching, events, or downloads

Communication preferences or survey responses

Marketing and usage data (e.g., email opens, clicks, or purchase history)

We do not collect sensitive personal data (e.g., racial/ethnic background, sexual orientation, health data, religious beliefs, etc.) and do not knowingly collect information from children under the age of 13.

HOW WE USE YOUR INFORMATION

Your information may be used to:

Deliver the services, digital products, or programs you’ve purchased

Process payments and send transactional receipts

Send email or SMS reminders for workshops, calls, or events

Communicate updates, offers, or invitations to future events (you may opt out at any time)

Improve our website and user experience through analytics tools

Share relevant content or updates you’ve requested

We never sell your data. Your information may be shared with trusted third-party services (e.g., payment processors, email platforms, coaching platforms) solely for the purpose of delivering services or communications on our behalf.

TEXT/SMS MESSAGING

If you opt in to receive SMS messages, you may receive appointment or event reminders, limited-time offers, or support follow-ups. Message and data rates may apply. You may opt out at any time by replying “STOP.” Your consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Any subcontractors (e.g., customer service) who access text data will do so solely in support of service delivery.

DATA STORAGE + SECURITY

Your information is stored using secure platforms and services. We take reasonable steps to protect your data from unauthorized access, use, or disclosure. Only authorized team members and partners have access to your information on a need-to-know basis and are required to maintain confidentiality.

No online data transmission or storage system is 100% secure. You understand and accept the risks of sharing information online, and release Naomi Calderon Coaching from any liability related to unauthorized third-party access.

DATA RETENTION

We retain your information for as long as is necessary to fulfill the purposes for which it was collected, including for legal, accounting, or tax reporting purposes. For U.S. tax purposes, we may retain transactional data for at least 6 years.

In some cases, we may anonymize your data (remove identifying details) for research or internal analytics, in which case it may be used indefinitely.

MARKETING + OPT-OUT

You may receive occasional marketing emails or event invitations from us if:

You have opted in through a form or download

You’ve previously purchased a product or service from us

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email. Please note that you may still receive important service-related communications (e.g., event reminders or billing notices).

YOUR RIGHTS

You may:

Request access to your data

Request corrections or deletion of your data

Withdraw consent to communications

File a complaint with the appropriate U.S. data protection agency if needed

To make a request, contact [email protected].

CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our site or services after any changes constitutes your acceptance of the revised policy.

QUESTIONS?

If you have questions about this Privacy Policy, how we use your data, or wish to make a data-related request, please contact us at:

📩 [email protected]

Copyright 2025 Naomi Calderon Coaching